Frequently asked questions
If your question is not here, email support@praxis-live.com and we will answer it.
What is PRAXIS?
An AI strategy coach for students running business simulations. It knows the simulation you are actually on, so it answers the question in front of you rather than giving general business advice.
Which simulations does it support?
Marketplace Simulations by Innovative Learning Solutions. Introduction to Business and Strategy is live now. Others open as we load their material — the coach only covers a simulation once it has that simulation's manual, because a coach guessing at your screens is worse than no coach.
Is this one account each, or one for the group?
Every plan is a group plan covering up to five people. One person pays and the whole group joins with an invite code. The simulation is played as a team, so the coaching is priced that way too.
What do the plans include?
Starter gives your group the Strategy Room and two micro-lessons. Pro adds all twelve lessons, diagnostics on your round decisions, the reasoning journal, and image and voice input. Elite adds live one-to-one coaching sessions and the business plan generator. Full detail on the pricing page.
How do I pay?
Through Paystack, using Mobile Money or a card. Payment is in Ghana Cedis and covers one semester. There is no automatic renewal — nothing is charged again unless you choose to renew.
Can I get a refund?
Yes, within seven days if the service has not substantially been used. See the refund policy for exactly how that works.
Is there a limit on how much I can ask the coach?
There are generous daily and weekly ceilings, set well above what any real student has used, so that one person cannot exhaust a group's allowance. In normal use you will not meet them. If you do, they reset the next day.
How do the live coaching sessions work?
Elite groups can book up to two sessions a week, shared across the group. They are group sessions, not one-to-one, so your whole team needs to be signed up before a slot can be booked. Everyone gets the joining link by email.
Will the coach do my coursework for me?
It will teach you, walk you through a screen, and tell you what it would do and why. It will not pretend to know your version's numbers when it does not — it will ask to see your screen instead. The reasoning journal exists so the thinking stays yours and you can defend it.
Something is not working. What do I do?
Email support@praxis-live.com or use the help button inside the app. Tell us what you were doing and roughly when — that is usually enough for us to find it.